Status Updates From Obrigado pelo Feedback: A c...

This chapter discussed blindspots:

they are amplified by emotional math, attribution, and impact-intent gap

In order to see ourselves and our blindspots, we need to ask those around us for help (honest mirror)

The MIT Human Dynamics lab developed electronic badges and apps that gathered data on how people interacted with each other throughout the day. It tracked tone, pitch, pace, gestures, and other nonverbal cues. MIT was able to predict successful or unsuccessful interactions/outcomes just using these signals and it has been used to help those with autism see and understand social cues (I found this interesting)

INTERESTING:
Superior Temporal Sulcus (STS) is responsible for interpreting others' voices and words but turns off when we speak! This is thought to be the main reason why we don't hear the tone of our voice the way others do

Blind Spot: something others see about us that we don't see
Blind spots are often behavior or facial expressions/body language

wrong spotting vs difference spotting:

wrong spotting (their FB is wrong bc of x,y,z) is much easier to do than stopping and asking why they view ____ the way they do. Difference spotting helps the giver and receiver by understanding each other's perspectives and coming to a conclusion about how they can each do better

FB Data: what we take in to give feedback about, can lead to us just creating labels and delivering it as FB when really it's something we interpreted and filled in the gaps to then deliver as FB.
In these last few pages, I am observing how FB can be non-specific a lot of the time as well as fueled by our observations + past experiences

Wrong Spotting can lead to not being able to learn from feedback. You're just pointing out what's wrong about the FB being given to you. It is understandable that we want to defend ourselves when given FB that is wrong but it is more beneficial if we try to understand why we might be getting this FB, in general

Appreciation, Coaching, Evaluation are three kinds of FB people seek. Sometimes "cross-transactions" happen where someone may be looking for one thing when they ask for FB and get another.
Evaluation is imbedded in appreciation as well as coaching (mostly coaching)