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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
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Lisa
Lisa is 50% done
Anyone working in retail, or customer service would enjoy this book. Now, I want to go to Nordstrom and just sit and watch the employees.
— Feb 02, 2026 04:02AM Add a comment
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Sofia Vera
Sofia Vera is on page 85 of 256
— Jan 16, 2026 11:09AM Add a comment
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company


Sofia Vera
Sofia Vera is on page 66 of 256
— Jan 08, 2026 07:29PM Add a comment
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Sofia Vera
Sofia Vera is on page 45 of 256
— Jan 01, 2026 10:09PM Add a comment
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Lisa
Lisa is on page 100 of 256
any one is sales or customer service should read this book
— Dec 31, 2025 09:44AM Add a comment
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company






Earl Wise
Earl Wise is on page 68 of 240
— Jul 13, 2025 09:27PM Add a comment
The Nordstrom Way: Second Edition





Brye
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— May 23, 2024 05:36AM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture


Megan
Megan is on page 140 of 226
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Megan
Megan is on page 69 of 226
— Apr 12, 2024 03:06PM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture


Deanna
Deanna is on page 161 of 226
— Jun 13, 2023 07:31AM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Deanna
Deanna is on page 123 of 226
— Jun 10, 2023 05:14AM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Deanna
Deanna is on page 85 of 226
— Jun 09, 2023 04:59PM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Deanna
Deanna is on page 51 of 226
— Jun 07, 2023 07:04AM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Deanna
Deanna is on page 33 of 226
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Felicia
Felicia is on page 69 of 226
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Felicia
Felicia is on page 37 of 226
— Mar 15, 2023 02:52PM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture


Felicia
Felicia is on page 33 of 226
— Mar 01, 2023 03:28AM Add a comment
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

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