Status Updates From Începe cu de ce. Cum ne ins...

Though some of the advice is really great, this is just awfully repetitive.

Now that I'm halfway through, I guess I'll finish the book. I hope he has a follow up book or podcast specifically addressing the shift in culture/management/approach at Southwest, because that example no longer really works for his argument and is dampening the impact of the book. I like the section about the military, though they come with their own set of problems beyond the "ooh look how organized" shininess.