Status Updates From من جيد إلى عظيم: لماذا تقفز...

To let people languish in uncertainty for months or years, stealing precious time in their lives that tenth could use to move on to something else, when in the end they aren’t going to make it anyway - that would be ruthless. To deal with it right up front and let people get on with their lives - that is rigorous.

The best hiring decisions often came from people with no industry or business experience. In one case, he hired a manager who’d been captured twice during WWII and escaped both times. “I thought that anyone who could do that shouldn’t have trouble with business.”

Level 5 leaders look out the window to apportion credit to factors outside themselves when things go well (and if they cannot find a specific person or event to give credit to, they credit good luck). At the same time, they look in the mirror to apportion responsibility, never blaming bad luck when things go poorly.

Level 5 leaders are fanatically driven, infected with an incurable need to produce results. They will sell the mills or fire their brother, if that’s what it takes to make the company great.