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“After a rift, many people will make what relationship expert John Gottman calls a repair attempt (1999), apologizing, for asking forgiveness, or making amends in a way that shows a desire to patch things up. But emotionally immature people have a completely unleashing idea of what forgiveness means” (pg.57).

“Emotional labor often occurs together with physical labor (producing goods or services), emotional labor differs from physical labor by aiming to produce the specific feelings of being wanted, appreciated, loved and/or cared for” (pg. 55).