Status Updates From Nothing Is Impossible: Refl...

Moral responsibility does not drive the insurance industry. Threatened lawsuits are often necessary to get results.

None of us has the right to refute someone else's experience or perception. If a child says that when a parent did X or said Y it caused him pain, the parent must not say that it isn't true. I think we should explore what happened and try to find out what caused that feeling. The worst thing we can do is to say, "That's wrong, you're exaggerating, you're rewriting history."

In bringing up children and relating to others, sometimes being is more important than doing. I was also to learn that even if you can't move, you can have a powerful effect with what you say.

Internal chatter after a brave decision is probably the rule rather than the exception.