Status Updates From The Happy Inbox: How to Hav...

For more productive and efficient communication, don’t treat information like a hot potato, believing that as long as you have tossed it to the recipient, you have fulfilled your obligations.

Meeting management: before the meeting - productive planning
- set meeting goals
- decide if the meeting is really necessary
- set the agenda
- choose the right time of day
- honor the clock
- decide who should attend

Put it to the TESST
T: take immediate action
E: empower others and yourself (delegate)
S: suspend it to your task list to take required action later
S: store it for future reference
T: trash it

Getting your email under control
- your inbox is for receiving messages, not storing them
- you don’t filter
- you have the wrong perspective on email
- your email is full of actions you need to take