Status Updates From Cómo ganar amigos e influir...

Giving Feedback, Principle #9: Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”

“If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism, no matter how certain we are that it is justified.”