Reactance -
Pursuading someone directly or by force would often lead to even stronger resistance. Instead,
1. Provide GUIDED options
2. Let them make their own choice by asking GUIDED questions
3. build trust and understand their perspective is the key to changing someone's mind
First chapter was overall an insightful read
Though i found the case study of Larry Trapp to be abit rush.
— Jan 09, 2023 09:41AM
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