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David Quist
David Quist is 17% done with Never Split the Difference: Negotiating as if Your Life Depended on It
3. Direct and assertive voice. Will cause problems and create pushback
15 hours, 38 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 17% done with Never Split the Difference: Negotiating as if Your Life Depended on It
The positive playful voice: should be default voice. Easy going, good natured person. Make sure you are relaxed and smiling
15 hours, 38 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 17% done with Never Split the Difference: Negotiating as if Your Life Depended on It
There are 3 voice tones available: late night FM DJ voice: used to make a point. (Inflect your voice downwards, keeping it calm and slow. When done properly, you create an aura of authority and trustworthiness without triggering defensiveness)
15 hours, 38 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 17% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Make sure you out a smile on your face when you negotiate
15 hours, 40 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 17% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Good communication/persuasion when you want to disagree without being disagreeable is the following:
1. Use the late night FM DJ voice 2. Start with I’m sorry 3. Mirror 4. Silence yourself for at least 4 seconds to allow mirror to work 5. Repeat
15 hours, 43 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 13% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Mirroring is another way of persuading people. People like to do what others are doing so by repeating the last 3 words someone said you think you are alike and do more what the other person says
17 hours, 18 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 13% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Whatever we radiate outwards will make the conversation flow. If you are upbeat and happy the conversation will be like that
17 hours, 23 min ago Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 6% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Make sure that you do not make false assumptions or assumptions about things in general. Same reason smart ppl cannot negotiate it’s because they make assumptions and assume they are right and do not take in new information
Jul 06, 2026 08:56AM Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 6% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Kahneman said that people have 2 systems in their head. One that is very reactive and instinctive and emotional. Second one that is logical deliberate and slow. System 1 reacts emotionally and system 2 is generated from that answer
Jul 04, 2026 02:46PM Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 5% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Part of the issue is that mankind is not fully rational
Jul 04, 2026 02:42PM Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 5% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Heart vs mind: Harvard negotiation problem came up with the following; the getting to hes where you one seperate the person and emotion two don’t get wrapped up in the other persons side to find out why they’re asking not what they’re asking, three work to create a win win opportunity and four establish mutually agreed standards
Jul 04, 2026 02:41PM Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 5% done with Never Split the Difference: Negotiating as if Your Life Depended on It
Old school negotiation is just to throw everything you have at them and pray they stop. That does not work as it forces people to do something they may not do, and loses your leverage over the situation
Jul 04, 2026 02:37PM Add a comment
Never Split the Difference: Negotiating as if Your Life Depended on It

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 9: make the other person happy about doing the thing you suggest
Jun 21, 2026 08:49PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
make people glad to do what u want. eg: make them happy about doing the thing you suggest by praising them and suggesting they are best for the job
Jun 21, 2026 08:39PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 8: use encouragement to make the fault seem easy to correct
Jun 21, 2026 08:38PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
make faults seem easy to correct. human beings like tackling easy jobs and by making faults seem easy to correct they will muster enough motivation to be able to do it
Jun 21, 2026 08:31PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 7: give the other person a fine reputation to live up to
Jun 21, 2026 08:24PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
by assuming someone has a virtue whether they do or dont, they will live up to that expectation because they want to be viewed and maintain the viewership of others as such
Jun 21, 2026 08:22PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
call peoples names by what you want them to be.
Jun 21, 2026 08:07PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 6: praise the slightest improvement and praise every improvement. be hearty with your approbation and lavish your praise
Jun 21, 2026 08:04PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
charles dickens was working in a factory, his father was thrown into jail and submitted an editorial and received praise for it. once he did that he continued to further his works because of the praise he received
Jun 21, 2026 08:04PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
same praise happened to charles dickens
Jun 21, 2026 08:02PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
how to spur people onto success: praise even the slightest improvement
Jun 21, 2026 08:01PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 5: let the other person save face when doing harm to them. make it easier to let them down and dont let them know its their fault if it is
Jun 21, 2026 07:59PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 81% done with How to Win Friends & Influence People
principle 4: ask questions instead of giving direct orders
Jun 21, 2026 07:57PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 79% done with How to Win Friends & Influence People
another way of telling people to do something is to make it favourable for them to do it with it seeming to be in their own interest. eg: someone parked in a no parking zone- tell them they have a nice car and have started cracking down and will tow your car if they see it here
Jun 21, 2026 07:57PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 79% done with How to Win Friends & Influence People
no one likes to take orders: dont say do this or dont do that say what do u think of this and what do u think of that?
Jun 21, 2026 07:54PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 78% done with How to Win Friends & Influence People
principle 3: talk about your own mistakes before criticizing the other person
Jun 21, 2026 07:52PM Add a comment
How to Win Friends & Influence People

David Quist
David Quist is 78% done with How to Win Friends & Influence People
it isnt nearly as difficult to listen to a recital of your faults if the person criticizing begins by humbly admitting that he, too, is far from impeccable
Jun 21, 2026 07:47PM Add a comment
How to Win Friends & Influence People

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