Quratulain’s Reviews > The Remains of the Day > Status Update

“Continentals are unable to be butlers because they are as a breed incapable of the emotional restraint which only the English race are capable of.”

“Dignity has to do crucially with a butlers ability not to abandon the professional being he inhabits…The great butlers by virtue of their ability to inhabit their professional role and inhabit it to the utmost; they will not be shaken out by external events, however surprising, alarming, or vexing.”