nene’s Reviews > Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect > Status Update

okay I'm almost done with this. it's really good, great even– great voice, great storyteller. but it's starting to feel... long. I'm a little sick of hearing about 11 madison park. to be fair the story is super cool, but I just don't know how many people want to hear about this extremely high end restaurant for an ENTIRE book. wishing for more mgmt advice applicable to those not working as GM of an nyc institution.