Daniela’s Reviews > What if I Say the Wrong Thing?: 25 Habits for Culturally Effective People > Status Update

"It's hard to be culturally effective without feeling. ... In fact, real progress usually begins when we develop emotional, social, & spiritual intelligence - when we humble ourselves to learn what we don't know. " (pg 116)

"Sloppy sentimentalism"... it's the way people in the one-up group treat those from the one-down group because they think the 1-down group isn't capable of performing at the required standard.

It's sloppy sentimentalism when, for example, a man at work decides on his own that a woman with children shouldn't be on a project that involves travel or shouldn't be on a project involving a difficult, demanding...client.

Verna has a great way of introducing interactions every person has faced. Reading this could help people develop social skills or insights to be a stronger supporter of openness & morality without polarization.