Amy’s Reviews > Outliers: The Story of Success > Status Update

"We sometimes think of being good at mathematics as an innate ability. You either have 'it' or you don't. But to Schoenfeld, it's not so much ability as *attitude*. You master mathematics if you are willing to try."

"What was wrequired of Ratwatte was that he *communicate*, and communicate not just in the sense of issuing commands but also in the sense of encouraging and cajoling and calming and negotiating and sharing information in the clearest and most transparent manner possible"