Stephen’s Reviews > Talking to Strangers: What We Should Know About the People We Don't Know > Status Update

"Our strategies for dealing with strangers are deeply flawed, but they are also socially necessary. We need the criminal justice system, and the hiring process, and the selection of babysitters to be human. But the requirement of humanity means that we have to tolerate an enormous amount of error. That is the paradox of talking to strangers. We need to talk to them, but we're terrible at it".