Natascha’s Reviews > Nexus: A Brief History of Information Networks from the Stone Age to AI > Status Update

"AI systems know how to find and process data better than flesh-and-blood bureaucrats, and AI is also acquiring the ability to compose stories better than most humans." p68

"Many of the problem of our twenty-first-century information networks – like biased algorithms that mislabel people or rigid protocols that ignore human needs and feelings – are not new problems of the computer age. They are quintessential bureaucratic problems that have existed long before anyone even dreamed of computers." p50