Andrew Martin’s Reviews > Crucial Conversations: Tools for Talking When Stakes are High > Status Update

“Not only does a shared pool help individuals make better choices, but since meaning is shared, people willingly act on whatever decisions they make… [people don’t] buy into their final choice simply because they were involved; they buy in because they understand.”

Crucial Conversation: A discussion between two or more people where the results have a major impact on one’s quality of life and where stakes are high, opinions vary, and emotions run strong.