Fabiola’s Reviews > To Err Is Human: Building a Safer Health System > Status Update

Safety, refers to "freedom from accidental injury."
The second domain refers to the provision of services consistent with current medical knowledge and best practices. Currently,there is a great deal of variability in medical practice and lack of adherence to medical standards based on scientific evidence.
The third domain exemplifies the ability to meet customer-specific values and expectations.

Error is defined as the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim

Despite the cost pressures, liability constraints, resistance to change and other seemingly insurmountable barriers, it is simply not acceptable for patients to be harmed by the same health care system that is supposed to offer healing and comfort.

(...) Home care requires patients and their families to use complicated equipment and perform follow-up care. Retail pharmacies play a major role in filling prescriptions for patients and educating them about their use. (...) Although many of the available studies have focused on the hospital setting, medical errors present a problem in any setting, not just hospitals.