Ashley’s Reviews > The soft edge: where great companies find lasting success > Status Update
Ashley
is on page 207 of 272
Stories are in universal human activity. They express how and why life changes. They affirm who we are, that our lives have meaning. Stories are a powerful leadership tool. Persuasion is at the very core of business. Stories go across everything we do business. They are the key to a strong culture. They stick in the memory in a way that bullet points at spreadsheets do not. Stories can turn customers into apostoles
— Dec 23, 2019 04:58PM
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Ashley’s Previous Updates
Ashley
is on page 218 of 272
It means that we must find that elusive sweet spot between human truth and data truth. Finding that zone, that sweet spot and operating within it are the keys to high performance in today's economy.
— Jun 23, 2023 02:17PM
Ashley
is on page 218 of 272
No company can get around the fact that imperfect humans are still in charge and imperfect humans are not exactly rational and consistent in the way that sensors, computers, and analytics software are rational and consistent. Most of us tend to do our best work when we're in the zone. But what does that mean in the data-driven world?
— Jun 23, 2023 02:17PM
Ashley
is on page 207 of 272
. Stories in the age of data will require statisticians with the skills of an anthropologist or artist.
— Jun 23, 2023 02:17PM
Ashley
is on page 207 of 272
Stories can turn customers into apostles and advocates. Stories need to be fought for. The best company stories ironically have to run the longest gauntlet of corporate communications and legal departments. Stories are often better told by your customers and sometimes your critics, than by your own employees. Embrace these outsider stories
— Jun 23, 2023 02:17PM
Ashley
is on page 207 of 272
Stories are a universal human activity. They express how and wildlife changes. They affirm who we are, that our lives have meaning. Stories are powerful leadership tool. Persuasion is at the very core business. Stories go across everything we do in business. They're the key to a strong culture. They stick in the memory in a way that bullet points and spreadsheets do not.
— Jun 23, 2023 02:17PM
Ashley
is on page 136 of 272
Teams do their best when they encourage cognitive diversity, that is diversity and thinking styles as well as race gender and age. Teams should borrow an idea from sports in the US military, use real world stress tests to see how team members respond under pressure. Teams are best built from people who have overcome difficulty in their lives. Team leaders should expect the gift of high expectations.
— Jun 23, 2023 02:16PM
Ashley
is on page 136 of 272
Teams are old, but the idea of teamwork and business is surprisingly recent period teams even in large companies tend to perform best when they're at their leanest, 8 to 12 people. Teams when small can move faster. Team members will sacrifice for other team members at a smaller size but not at a larger size.
— Jun 23, 2023 02:16PM
Ashley
is on page 99 of 272
They prefer to run a little bit scared but not so much that they're paralyzed. Smart companies encourage people to talk about their mistakes and what they learned along the way. Smart organizations embrace transformative technology even if it costs them in the short run.
— Jun 23, 2023 02:16PM
Ashley
is on page 99 of 272
Smarts is defined by academics as G and measured by the IQ test. Matters less in business than you might think. Smarts and business is more about tenacity and grit than IQ. Great turns on the adaptive response which accelerates learning. Smart leaders think laterally. They love to learn from innovative thinkers and different industries. Smart companies build alliances with other smart companies.
— Jun 23, 2023 02:15PM
Ashley
is on page 65 of 272
Sales people thrive when they trust the purpose of their career and their company. Trust is easily destroyed by executive hypocrisy. Trust can be improved with visual analytics because it creates a common language for diverse groups.
— Jun 23, 2023 02:15PM
