Jeremiah’s Reviews > The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler > Status Update

Bureaucracy memorializes best practices. As long as the concept of “better” exists, bureaucracy must exist, which is why it’s a distinctive competence of Homo bureaucraticus. It’s about structure and creativity, governance, transparency, fairness, morality, standards and exceptions, coolness under pressure, institutionalization of shared knowledge, religion,...