Camille’s Reviews > The Patient Will See You Now: The Future of Medicine is in Your Hands > Status Update

My passion for service delivery and customer care is not just because I want people to get better service, it's because I want people to be empowered and informed so they can live free and dignified lives. This book was referred to me by a colleague after I griped about several bad experiences in doctor's offices. Medical service delivery is fraught with issues, all are rooted in who has the power in the dynamic.