Lissa’s Reviews > Quiet: The Power of Introverts in a World That Can't Stop Talking > Status Update

“she was an introvert, and as such she had unique powers in negotiation—perhaps less obvious but no less formidable. She’d probably prepared more than everyone else. She had a quiet but firm speaking style. She rarely spoke without thinking. Being mild-mannered, she could take strong, even aggressive, positions while coming across as perfectly reasonable.”