Khoirunnida’s Reviews > Think Like Your Customer > Status Update

this book's title probably sounds controversial. he he, let's look how this book will bring me to ;)

buat yg suka CRM, baca ini deh hehee...

my brain level to read this: -5. I always stop at every paragraph, then relate it to my CRM class, think about the real situation & question it why. really glad to read this!