K. Chase’s Reviews > The Referral Engine: Teaching Your Business to Market Itself > Status Update
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Key takeaways from Chapter 1:
"Most businesses...ignore the emotional rewards that are essential for the total customer experience."
"...detach yourself from any personal feelings of pride or self-doubt and get to work on creating a brilliant system that's focused on getting results for your customers."
— Nov 27, 2015 08:16AM
"Most businesses...ignore the emotional rewards that are essential for the total customer experience."
"...detach yourself from any personal feelings of pride or self-doubt and get to work on creating a brilliant system that's focused on getting results for your customers."
