Books by Sandra Vandermerwe

Sandra Vandermerwe
Average rating 3.79 · 14 ratings · 2 reviews · shelved 99 times

Showing 19 distinct works.

	Services Marketing: European Perspectives by Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis 4.07 avg rating — 126 ratings — published 1991 — 25 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Multi Pack: Corporate Strategy 3/e & Services Marketing European Perspectives 1/e by Richard Lynch, Barbara Lewis, Sandra Vandermerwe, Chris Lovelock 4.05 avg rating — 19 ratings — published 1997 — 11 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity by Sandra Vandermerwe 4.17 avg rating — 6 ratings — published 2014 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Capitalism by Sandra Vandermerwe liked it 3.00 avg rating — 3 ratings — published 2005 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Breaking Through: Implementing Customer Focus in Enterprises by Sandra Vandermerwe 3.50 avg rating — 2 ratings — published 2004 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Eleventh Commandment: Transforming to "Own" Customers by Sandra Vandermerwe it was amazing 5.00 avg rating — 1 rating — published 1996 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Distinguishers: Winning Customers at Speed, Scale & Lower Costs by Sandra Vandermerwe, David Erixon really liked it 4.00 avg rating — 1 rating — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Cases in European Marketing Management (MCGRAW HILL/IRWIN SERIES IN MARKETING) by John A. Quelch, Sandra Vandermerwe, Kamran Kashani liked it 3.00 avg rating — 1 rating — published 1994	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Competing through services: Strategy and implementation : cases and text (European casebook series in management) by Sandra Vandermerwe 0.00 avg rating — 0 ratings — published 1994	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	From Tin Soldiers to Russian Dolls: Creating Added Value Through Services by Sandra Vandermerwe 0.00 avg rating — 0 ratings — published 1993 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	South African marketing strategy: Text & cases by Sandra Vandermerwe 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Capitalism : A New Business Model of Increasing Returns in New Market Spaces by Sandra Vandermerwe 0.00 avg rating — 0 ratings — published 1999	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Breaking Through: Implementing Disruptive Customer Centricity by Sandra Vandermerwe 0.00 avg rating — 0 ratings — published 2014 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	ブレイキング・スルー―カスタマー・フォーカスを実現するための実践的方法 by Sandra Vandermerwe 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Business policy and strategy (South African case study series) by Sandra Vandermerwe 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	[(Customer Capitalism )] [Author: Sandra Vandermerwe] [Dec-2005] by Sandra Vandermerwe 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	[The Eleventh Commandment: Transforming to andquot;Ownandquot; Customers] [Author: Vandermerwe, Sandra] [June, 1996] by Sandra Vandermerwe, Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Breaking Through : Implementing Customer Focus in Enterprises (Paperback)--by Sandra Vandermerwe [2016 Edition] by Sandra Vandermerwe, Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Breaking Through : Implementing Customer Focus in Enterprises (Hardcover)--by Sandra Vandermerwe [2004 Edition] by Sandra Vandermerwe, Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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