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“When teachers stop learning, so do students.”
Jim Knight, Unmistakable Impact: A Partnership Approach for Dramatically Improving Instruction
“Used poorly in a compulsory, heavy-handed way, video recording can damage teacher morale at a time when, for many teachers, morale is at an all-time low.”
Jim Knight, Focus on Teaching: Using Video for High-Impact Instruction
“Whatever your level of leadership, use your influence to move the company from strategy-based to culture-focused.”
Jim Knight, Leadership That Rocks
“When you are curious and ask good questions, you communicaterespect, build relationships, and you usually learn something important.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Now and forever, culture is only as strong or weak as the employees that make up the organization.”
Jim Knight, Leadership That Rocks
“You can be the catalyst that sparks a cultural flame.”
Jim Knight, Leadership That Rocks
“The greatest accelerant to a cultural flame is leadership.”
Jim Knight, Leadership That Rocks
“Employees who fall madly in love with the experience of working for you become fans for life.”
Jim Knight, Engagement That Rocks: Enhance Employee Experiences and Retain Chart-Topping Talent
“I’ve had to learn organizational techniques—and become the master of my Google calendar with reminders all day long for important things, as well as simple tasks.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“become aware of how our pride and our desire to be right can block our ability to learn.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“We can enter into conversations by asking questions and making sure we understand what others are saying before we give our opinions. By temporarily setting”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Are you madly in love with your brand? If you are not completely gaga about the company, then why are you there?”
Jim Knight, Leadership That Rocks
“Employees that feel respected, supported and valued will walk through walls for you.”
Jim Knight
“Culture change starts on the inside.”
Jim Knight, Leadership That Rocks
“To keep talent in your band, you've got to roll out the red carpet and treat them like rock royalty.”
Jim Knight, Engagement That Rocks: Enhance Employee Experiences and Retain Chart-Topping Talent
“Nearly every organization or work team we’ve spent time with . . . astonishingly undercommunicates the genuinely positive, appreciative, and admiring experiences of its members. This . . . is a terrible deprivation of the vitality of the work setting. (pp.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Hard work isn’t just a means to an end—it’s an obsession.”
Jim Knight, Leadership That Rocks
“They sit beside rather than across from their teachers, make eye contact, listen, and draw out their collaborating teachers’ expertise.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“I focused on respecting her opinions and asking questions that would help her talk about her assumptions and what she was thinking about this student in particular. That,” Jennifer said, “worked lovely.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“it is less effective to say to someone, “You’re a kind teacher” (describing an attribute that we judge them to have) than it is to say, “Three students have told me that they can tell you really care about them.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“There's no replacement for a business following through on its promises to applicants.”
Jim Knight, Engagement That Rocks: Enhance Employee Experiences and Retain Chart-Topping Talent
“They see me as someone who is coming in as one of them, instead of somebody who is coming in to impart all this knowledge.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Open questions usually invite longer, detailed, knowledge, opinion, or feeling answers.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Choose people over process. Many adjustments can be made to an organization’s systems, but changes are only as effective as the human beings making them happen.”
Jim Knight, Leadership That Rocks
“parents should praise the process—their children’s effort, strategy, perseverance, or improvement. Then the children will be willing to take on challenges and will know how to stick with things—even the hard ones.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Being a leader on a quest to amp up your company’s culture might be one of the hardest things you will ever do, but the journey is so worth it. It can be life-changing.”
Jim Knight, Leadership That Rocks
“Consumers experience and come to know a company’s culture because of the consistent, widely shared, collective behaviors of the internal team.”
Jim Knight, Leadership That Rocks
“When we listen with empathy to others’ ideas, thoughts, and concerns, we communicate that others’ lives are important and meaningful.”
Jim Knight, Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected
“Align the team. Because employee behaviors collectively produce company results, you must understand, advocate for and communicate a clear direction across the company; get everyone singing off the same song sheet.”
Jim Knight, Leadership That Rocks
“Philanthropy amplifies a company's purpose, creating a rallying cry for employees.”
Jim Knight, Engagement That Rocks: Enhance Employee Experiences and Retain Chart-Topping Talent

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