Sharon Boller > Quotes

“The Wile Human Performance Model helps us understand that our ability to perform our jobs depends on nine factors—not just one.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“Design thinking is a problem-solving methodology that focuses heavily on involving users of a solution in its design.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“1. what the business wants or needs to achieve operationally (such as some sort of measurable goal) 2. what learners perceive as useful, relevant, engaging, and a valuable use of their time and effort 3. what can be realistically implemented and sustained given technology or environmental constraints that exist for the business and the targeted users.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“People do what is recognized, rewarded, and reinforced. They seldom do what is not. They also cannot do what they lack the resources to”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“Practice without reflection and feedback is dangerous.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“In training and development, our stories may be less dramatic, but there is a desperate need for a human-centered approach to designing learning.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“optimal learning experience means three things: • It delivers value to learners. • It solves a problem for the organization. • It produces a measurable outcome.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“The right things T&D practitioners do at this stage are to provide initial practice, along with opportunities to see worked examples of whatever is being taught.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results

“Once-and-done events—without multiple reinforcements—don’t result in long-term learning.”
― Sharon Boller, Design Thinking for Training and Development: Creating Learning Journeys That Get Results