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Doug Lipp

Goodreads Author

Born

The United States

Website

https://www.douglipp.com/

Twitter

douglipp

Genre

Business, Nonfiction

Member Since

May 2020

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Gordon Douglas Lipp known as Doug Lipp is a consultant, speaker, and author based in Fair Oaks, California. Lipp is an expert in leadership and customer service. He is the CEO and President of G. Douglas Lipp & Associates, a consulting firm

33 posts
Doug Lipp's Blog

The Power of Giving Back

“There is great comfort and inspiration in this feeling of close human relationships and its bearing on our mutual fortunes—a powerful force to overcome the “tough breaks” which are certain to come for most of us from time to time.”

Walt Disney

Tough Breaks happen to us all and appear in many ways. From personal tragedies to pr

Combine Editions
Doug Lipp’s books

Average rating: 3.93 · 1,323 ratings · 120 reviews · 10 distinct works • Similar authors

	Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees 3.92 avg rating — 1,293 ratings — published 2013 — 14 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Fuera de Servicio by Fernando Anzures, Funlab Experience Design (Illustrator), Camilo Rojas (Editor) 4.60 avg rating — 10 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Even Monkeys Fall From Trees 4.14 avg rating — 7 ratings — published 2001 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Changing Face of Today's Customer by Doug Lipp (Goodreads Author), Peter Ueberroth (Foreword by) it was amazing 5.00 avg rating — 5 ratings — published 2003 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Academia Disney 4.40 avg rating — 5 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Stuck in the Middle Seat: Why Traveling Can Really Suck! by Doug Lipp (Goodreads Author), Vern Mercado (Illustrator) really liked it 4.00 avg rating — 3 ratings — published 2008 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-centric Employees by Doug Lipp (Goodreads Author), Tim Lundeen (Narrator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-centric Employees by Doug Lipp (Goodreads Author), Tim Lundeen (Narrator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-centric Employees, Library Edition by Doug Lipp (Goodreads Author), Tim Lundeen (Narrator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	UNIVERSIDAD DISNEY 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Quotes by Doug Lipp (?)

“Training cannot be limited to ‘Here’s what you need to do, now go do it.’ That’s not good enough. Training needs to instill a spirit, a feeling, an emotional connection. Training means creating an environment of thinking and feeling.”
― Doug Lipp, Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO

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“Laughter is no enemy to learning.”
― Doug Lipp, Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO

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“Keep Plussing the Show:
No Room for Excuses”
― Doug Lipp, Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO

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