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Glenn Elliott

Goodreads Author

Website

http://www.glennelliott.me

Twitter

glennelliott

Genre

Business, Nonfiction

Influences

Brené Brown
Adam Grant
Margaret Heffernan
Patty McCord
Daniel H. Pink ...more

Member Since

August 2017

URL

https://www.goodreads.com/glennelliott

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A software engineer by training, MBA drop out turned serial entrepreneur.

After a series of failed businesses, I founded Reward Gateway back in 2006 with a radical new approach to employee perks and benefits. With a brand new model, everyone said we'd be bust within a year. But companies and people loved what we did.

Building RG into a nearly $500m revenue business I've learned a huge amount about leadership, company culture and how to create an environment where people can do their best work. I've spent the last 10 years working with some of the most amazing companies on their people strategy and I've learned that to succeed in engaging your people you really need to rebel against the status quo and treat people differently.

For the last tw ...more

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Last night I was reading ‘Steal Like an Artist’, there's a great chapter in there about making things with your hands to spark creative thinking. I wondered how much of the book did you write by hand before getting it onto your laptop. Or was it an entirely digital creation?

Glenn Elliott I wrote almost none of it by hand - I have terrible handwriting and my hand gets sore from writing very quickly.

I wrote most of it on my iMac at home,…moreI wrote almost none of it by hand - I have terrible handwriting and my hand gets sore from writing very quickly.

I wrote most of it on my iMac at home, some of it on my MacBook and a surprising amount of it on my iPhone. I often found that when sitting in a taxi or walking around a thought would come into my mind for one of the chapters that I had to write down. So I would get out my iPhone and write it there on the spot. That’s the benefit of doing everything in the cloud in Google Docs - you always have your file with you. It also meant that my co-author Denra could have the same file open at the same time - no version issues.

But the iMac with its big screen was the place I did most and that’s because I could have the document open twice - side by side and be in two places at once. I found a lot of my time was spent editing and constantly re-organising, moving things from one chapter or section to another.

Towards the end I had my screen organised as three panels - a table of contents in one window for easy navigation, then two side by side panels for two different pages. I spent as much time editing as I did writing - the initial draft was 110,000 words and then we edited down to 55,000 words.

The very final stage was, believe it or not, good old printouts and laying it all out on the dining table. Debra and I did that for 3 weeks at the end. We used different coloured paper each day just to break up the monotony of it and try to inject some fun into those last high pressured weeks. Some days we asked our Instagram followers to vote on which colour of paper we should use.(less)

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Talking about the Workspace as a tool that creates the employee's experience, do you think that the open space office is the decision that creates the best experience for the employees in this aspect and if yes, why do you think so?

Glenn Elliott Hi there,

No, I don't think the "normal" open office space is the best. Normal, regular, run of the mill, open office space tends to be rows and rows o…moreHi there,

No, I don't think the "normal" open office space is the best. Normal, regular, run of the mill, open office space tends to be rows and rows of identical desks crammed into standard office spaces with some meeting rooms around the edges. And there never seem to be enough meeting rooms.

There are two problems with that - firstly many of us do lots of different types of work across a working week and it assumes that the standard fixed desk and chair is the right environment for all of it. The second problem is people are all different and have personal preferences and the standard open office space doesn't give any options for individuals.

"Agile office" design is what I think is best. What Agile does is provide lots of different types of seating (and standing) working space in an office so a user can choose where and what type of place they want to work on depending on their personal preference, the work they are doing at that moment and even just their mood. It leverages technology in that for many of us now, our technology does not fix us to a desk - our laptops and phones move with us so we can take them around.

So an Agile office space will have traditional looking desks and screens, but it will also have quiet corners and nooks, maybe special places to make phone calls from, special places to work quietly, lots of places to meet and collaborate and places to read, write, create and think. It's a much more diverse type of office environment and I think it creates a much better experience. We cover a lot of this in the book in the chapter on Workspace, hope you enjoy it when it comes out.(less)

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Glenn Elliott’s books

Average rating: 4.32 · 358 ratings · 102 reviews · 1 distinct work • Similar authors

Build It: The Rebel Playbook for World Class Employee Engagement
by

Glenn Elliott (Goodreads Author),

Debra Corey (Goodreads Author)

4.32 avg rating — 358 ratings — 10 editions

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Flour Water Salt Yeast: The Fundamentals of Artisan Bread and Pizza

by Ken Forkish

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Apr 11, 2020 12:09AM

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To My Trans Sisters

by Charlie Craggs

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Jun 10, 2019 07:07AM

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Semi Queer: Inside the World of Gay, Trans, and Black Truck Drivers

by Anne Balay

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Apr 27, 2019 03:08AM

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Glenn’s Quotes

“Stealth is not helpful when it comes to growing your career”
― Molly Beck

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