H. Thomas Johnson
More books by H. Thomas Johnson…
“This line of thought led Toyota (and others) to conclude, eventually, that it often is more profitable to empower workers to be flexible “learning machines” than it is to invest in new capital equipment.”
― Relevance Regained
― Relevance Regained
“But people can not move a company toward competitive excellence if they are rewarded for meeting top-down accounting-based targets, not for continuously seeking better ways to satisfy customers, internal and external.”
― Relevance Regained
― Relevance Regained
“Globally competitive companies don’t eschew profit or financial well-being, but they do not believe businesses achieve financial goals by using accounting variables to control people’s work. They see employees as a source of learning, not as a cost.”
― Relevance Regained
― Relevance Regained
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