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Lomit Patel

Goodreads Author

Website

https://www.theleanai.com/

Twitter

patellom

Genre

Business, Nonfiction

Member Since

March 2020

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Lomit Patel is the Vice President of Growth at IMVU. Prior to IMVU, Lomit managed growth at early-stage startups including Roku (IPO), TrustedID (acquired by Equifax), Texture (acquired. by Apple) and EarthLink. Lomit is a public speaker, author, advisor, and recognized as a Mobile Hero by Liftoff. Lomit’s new bestselling book Lean AI, is part of Eric Ries’ “The Lean Startup” series, now available at Amazon.

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Lomit Patel's Blog

Customer Retention Strategy that Increases Repeat Purchases

For the first decade of my career in growth marketing, I obsessed over acquisition more than customer retention.

What is the most important time for customer retention?

The most important time for customer retention is the first 72 hours after a customer makes their first purchase. This early window determines whether a buyer becomes a repeat customer or churns. Brands that optimize onboarding, e

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Lomit Patel’s books

Average rating: 3.65 · 37 ratings · 13 reviews · 1 distinct work

Lean AI: How Innovative Startups Use Artificial Intelligence to Grow

3.65 avg rating — 37 ratings — 5 editions

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Lomit’s Recent Updates

Lomit Patel wrote a new blog post Customer Retention Strategy that Increases Repeat Purchases For the first decade of my career in growth marketing, I obsessed over acquisition more than customer retention.What is the most important time for cu Read more of this blog post »
Apr 13, 2026 05:44AM · like