Valarie A. Zeithaml

Valarie A. Zeithaml’s Followers (11)

member photo

member photo

member photo

member photo

member photo

member photo

member photo

member photo

member photo

member photo

member photo

Valarie A. Zeithaml

Combine Editions
Valarie A. Zeithaml’s books

Average rating: 3.91 · 222 ratings · 13 reviews · 15 distinct works

	Services Marketing: Integrating Customer Focus Across the Firm 3.91 avg rating — 148 ratings — published 1902 — 29 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Delivering Quality Service 4.02 avg rating — 51 ratings — published 1990 — 12 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Profiting From Services and Solutions: What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society) by Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner 3.40 avg rating — 10 ratings — published 2014 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing de Serviços: A Empresa com Foco no Cliente by Valarie A. Zeithaml, Mary Jo Britner, Dwayne D. Gremler 4.33 avg rating — 6 ratings — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Review of Marketing 1990 4.50 avg rating — 4 ratings — published 1990	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Services Marketing: Integrating Customer Focus Across The Firm, 6th ed. it was amazing 5.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	カスタマー・エクイティ―ブランド、顧客価値、リテンションを統合する 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing de Serviços a Empresa com Foco no Cliente 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	[(Services Marketing )] [Author: Valarie A. Zeithaml] [Jul-2008] 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	[(Services Marketing)] [By (author) Valarie A. Zeithaml ] published on (August, 2013) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

More books by Valarie A. Zeithaml…

Is this you? Let us know. If not, help out and invite Valarie to Goodreads.