Sadly I have misplaced the original emails I sent to VUE cinema and VODAFONE. 
However the set-up of the story was this;
I got in touch asking the cinema if they were planning a Vodafone Thursday promo (like Orange Wednesday's two tickets for the price of one but for Vodafone instead). The first email is my reply from VUE cinema...



Dear Mr Shaw,
Thank you for your email. Please accept my most sincere apologies for any inconvenience and disappointment caused during your recent visit to Vue.
Please be advised that Vue cinemas do not have any control as to the offers provided by different phone networks. It is completely at Oranges discretion to offer this promotion to their customers. I am sorry if you feel discriminated against this is certainly not our attention. 
We would recommend getting in contact with your phone network provider to express your concerns and share any ideas you may have for their consideration.
Once again I do apologise for any disappointment caused. Thank you for taking the time to send in your comments.
Kind regards,
Megan

THE REST OF THE MESSAGES WERE FROM VODAFONE - I got in touch asking if they'd work with VUE on offering us, the customers, free stuff.



Hello Matt,
Thank you for contacting Vodafone customer services regarding offers and promos.
I can totally understand your concern about the promos; however we do not have any promos for cinema.






Dear Vodafone customer services,
I hear where you stand with regards to promos for the cinema. What about a compromise? How about running some promos for some free video rentals from Blockbusters?
Kind Regards,




Hello Matt,
Thank you for writing back to us with regards to Vodafone VIP.
As per your email stated, I would recommend you to contact our dedicated team who handles query related to Vodafone VIP. I would suggest that you call our event management team on 07772 286 773 with regard to your query.
Furthermore, you are currently within your contract period with Vodafone and the commitment end date for the number 07********* is 06/09/2013. If you wish to terminate the contract before the contract end date, an Early Termination Fee (ETF) will be applicable on the account. The ETF is £471.15 as of today. This amount is the line rental till the contract end date and is calculated on pro rata basis. This amount reduces on daily basis.
You can pay the ETF by the following methods:― Over the phone by calling 191 (credit/debit card)― Cheque― Cash at Barclays bank

If you do not pay the ETF by the above methods, it will be added to the final bill. If you wish to schedule the cancellation, please get back to us with confirmation.
I trust this information is helpful.

Kind regards,Preeti Patel Vodafone Customer Services





Dear Preeti (what a pretty name), 
Thank you for coming back to me. I would love to call your event management team but, unfortunately, I have run out of free minutes this month due to a new adult line I've found (it's amazing, more than happy to share the number if you want). 
With regards to the amount payable to cancel my phone. I will work out how much I spend on the cinema and see if the saving of going to Orange is worthwhile. If it is - I shall be in touch. If it isn't - I shall suffer this crappy service until 2013 - ensuring I hassle you week in and week out with pointless complaint after pointless complaint.
On another note - my washing line has snapped in the recent wind. Do you think my Vodafone line will be a good substitute to hang my washing out on if we ever get the sun back? Seems a shame to go out and buy a new one, if it's not really needed.
Regards,
Matt