Cutting straight to the chase.
I was unable to upload the final manuscript for Infamy before KDP locked the title. According to the countdown, I had at least 18 hours to get it up. I stayed up all night despite having to work in the morning, to get in my final changes only to find it locked when I went back in.
After speaking with five different people from Amazon, I finally reached someone who understood my dilemma and guess what?... There was nothing that could be done. Once the title is locked, it's locked.
At that time, I was given two options. Postpone the release date and be blocked from placing future books on KDP for preorder for a full year and risk being blocked from pre-orders indefinitely...OR...unpublish the book, which will cancel all of the pre-orders, repost the book with the correct manuscript on the desired date of release, and be blocked from placing future books on KDP for preorder for a full year and risk being blocked from pre-orders indefinitely.
I was informed that an emailed would be sent out should I choose to unpublish and cancel the pre-orders. I was also informed by another author that I could simply wait until the book is released and update it. However, in doing that, it could take up to 24 hours for the update to take effect.
I've weighed my options. Stressed and spilled tears (Yup, I cried) over this and am leaning more towards unpublishing the book and reposting it at midnight EST on December 17th. I chose that date because it's special to me and my heart is set on it. The fact that there are so many pre-orders (Thank you so much, by the way) is making me not want to cancel BUT I really DO NOT want to chance anyone reading anything but the updated version.
I apologize for this inconvenience. Deeply and truly apologize. I hope those of you who have graciously pre-ordered, can forgive me for this.