The last five years have gone fast. In a few months, I will celebrate that milestone at Aha! in that time we have grown exponentially. We expanded our team to nearly 100 people, grown to serve over 5,000 customers, and delivered more than 250 major features or improvements. While I am looking forward to what is next, I am also reflecting on what was. Specifically, my very first role as a product manager more than a decade ago. I was working at a SaaS company that served human resources...