What do leaky taps and dead rodents have in common?

This year has been an insane rollercoaster personally and professionally (at least for me!), but most of all it has been a great lesson in survival, endurance and empathy. It has also been incredibly inspiring. There have been hard times, but also some wonderful times, and lots of times in between. I'm so glad I got to share some of the good ones with you, and I'm so grateful you are still there right now, reading this.

2020 taught me we must al...