QuickBooks Invoice Issue: A Small Company’s Customer Service Ordeal

WOW what a morning! I spent it shuffling between an irate hubby and QuickBooks unhelpful customer service department! It seems that QuickBooks which we use for our pool service to issue invoices and stuff started sending multiple copies of the same invoice out to our customers. When I tried to talk to someone about this problem, I was told I wasn’t officially a part of the company because I wasn’t listed on the books. So much fun!

He is understandably irate. For a small company like ours having our vendors quit us because we are clogging up their e-mail by sending multiple copies of the same invoice is a major issue. Of course, for a huge conglomerate like Intuit (QuickBooks parent company) what happens to our company is of no consequence to them despite the fact we’ve been a customer for 30 years. We are only a small account, and the loss of our business won’t impact them at all, but I still feel the sting of annoyance when we can’t even speak to a customer service rep!

Please excuse the rant

I realize the above wasn’t about my books, but I needed to vent. To make up for it it, I’m including a free sample of one of my books you may have missed: Spell of the Magi

Nominated in the Sword & Sorcery Category in the 2019 EFFYs!

In a world where Magic and Technology collide, an Amnesiac Merc and a sorceress hiding deadly secrets must team up to defy the most powerful wizards of Rulari. When Rebecca, a Magi born into a land where her talents mean slavery or death, meets Andre, an innocent man on the run, the two form a forbidden bond that will prove to be their greatest weapon in their fight for freedom. Will they be able to overcome the forces of evil that threaten their love and their lives? Find out in this gripping fantasy adventure, “Spell of the Magi”! 

This book will take you on an unforgettable journey to a distant world where two powerful civilizations, Terrans and Sekhmet, have fled to the planet Rulari to escape a war-torn universe. although the laws of science still work here, more powerful forces govern Rulari: the power of Magic. 

If you enjoyed the classic sci-fi and fantasy mashup of Steven Erikson’s Malazan, Book of the Fallen series, then you’ll love this book!

Download the Sample https://dl.bookfunnel.com/f26tpj9nmy

2024 05 26 Work Journal

The last third of City of Deception seems to be clicking right along. That usually means I’m on the right track with it. This is despite personal things interfering. My Shingles is getting better. I still have a couple of scabs from the blisters but since they aren’t weeping the doctor says I’m no longer contagious. That means I’m out of quarantine. Yay! 

I added a second juvenile character, a teenage girl who was sharing Francisca’s prison. I decided she’s going to be tougher than Francisca. When her parents try to turn her over to the state, Ava gets mad and makes them name her the girls guardian instead.

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Published on July 09, 2024 21:53
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