Your friend is struggling. She’s pouring out her heart, and she looks up at you. Tears are starting to slip out.

Inwardly, you are squirming. What on earth do you say? What would be helpful? She’s in pain, and you want it to stop. What advice can you give her?

When someone is hurting, it can be hard to know how to respond. We know it is a tender, fragile moment, and we want to help but don’t always know how. 

This can often lead ...