Conflict among and with those you lead is inevitable. According to the Conflict Resolution Center, leaders spend at least 30-40% of their day trying to resolve conflict. Here are some examples:

Last week, I offered an online seminar on conflict management in the workplace – specifically around the difficult conversations that start/stop the conflict. Titled, Stop Dodging, Start Dialoguing: Mastering Difficult Workplace Conversations, the goal of the online seminar was to encourage constructiv...