Are ChatGPT’s Apps Good for Your Business? (Episode 471)

Screenshot of ChatGPT NOT using the app I'd installed, demonstrating both the power — and one of the problems — of ChatGPT's app strategy.

OpenAI just introduced Instant Checkout and apps in ChatGPT, allowing customers to buy products and services directly within the AI. This is, as they say, “the next step in agentic commerce.” It’s genuinely a capital-B, capital-D, Big Frickin’ Deal. No doubt about it.

At the same time, some folks might be rushing to claim these a whole new world, or a complete upending of commerce as we know it.

I’m… not convinced. Instead, I’m concerned that too many people are going to trade the Big Tech int...

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Published on October 09, 2025 14:42
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