How Conversation-Based Mentoring Builds Stronger Teams

This blog brought to you by Ep. #360 of The Sales Hunter Podcast with guest Colleen Stanley

Be the Mentor that Mattered: Why Informal Mentorship Changes Everything

Do you have a mentor? Are you mentoring someone? Most of us think mentorship has to be a formal structure with applications, scheduled sessions and progress reports. But today’s conversation is all about breaking that assumption.

Mark sat down with Colleen Stanley, co-author of Be the Mentor that Mattered, to talk about why the most meaningful mentorship often happens in small conversations, quick moments and informal connections.

Because the truth is, you don’t need a program to make a difference. You just need to show up.

Formal vs. Informal Mentorship

We tend to picture mentorship as something structured. Assigned mentor. Assigned mentee. Regular check-ins. Progress plans. Those are great and needed in the right environments.

But most mentorship in the real world doesn’t look like that.

Colleen shared how her most impactful mentoring happened in quick, informal conversations. One sentence. One insight. One moment that changes direction. These weren’t scheduled, or part of a system. But they mattered.

And for most companies especially small and mid-sized businesses that are running fast, there isn’t time for another formal program. Yet the need for mentorship is still there.

So the answer isn’t more structure. It’s more intentional conversations.

The Power of a Single Mentor Moment

A good mentor doesn’t need hours with you. Sometimes they just need one moment to help you see what you didn’t see before.

Maybe it’s encouragement.
Maybe it’s challenge.
Maybe it’s clarity.

As Colleen said, a good mentor steps in when you’re about to take a wrong turn and says, “You’ve got this.” And that’s enough to course-correct an entire career.

We all have those moments. And we can all give them.

Mentorship is Service

Mark and Colleen both shared how mentors in their lives stepped up simply to help. They didn’t need anything from us, or ask for anything in return.

That’s what real mentorship looks like:
A servant mindset.
A willingness to invest.
A desire to lift others up.

The best mentors don’t forget the people who helped them. And they pay it forward.

That’s also what great salespeople do, too.

Sales Is Mentorship

Sales, at its heart, is service. When we help customers think better, see more clearly, or find a better path forward, we’re mentoring them. We guide, coach, connect; We help them reach a better outcome.

So if you’re in sales, you may already be mentoring more than you realize.

And if you’re not being mentored? You’re limiting your growth.

Why Mentorship Is Needed Now More Than Ever

Colleen describes today as a “perfect storm” where mentorship has become critical. Why?

1. Breakdowns in community.
Many people don’t have close support systems anymore. Families live apart. Neighborhood relationships are weaker. People feel more isolated.

2. Social media has changed how we relate.
We’re more connected digitally but less connected emotionally. More scrolling, less conversation.

3. The pace of change is accelerating.
There’s too much to learn, too fast, to go it alone.

Peer Mentoring Inside a Sales Team

Mentoring isn’t just senior-to-junior. Peer mentoring is powerful and increasingly necessary.

Peers can learn and share together what’s working and what isn’t. As Colleen said, no one goes it alone anymore. Not if they want to keep up.

How to Find or Become a Mentor (Starting Today)

You don’t need permission. You don’t need a program. But you do need intention.

If you want a mentor:

Look for someone you admire.Raise your hand. Ask. Most people will help if asked.Come prepared. Know what you need.

If you want to BE a mentor:

Look around. Someone near you needs encouragement.Offer conversation, not curriculum.Model the behavior you want others to learn.

And when you receive guidance:
Apply it and share the results.
Nothing motivates a mentor more than seeing impact.