New Experience Society Quotes

“Your word is your brand and if your word contradicts the quality of what you grow and sell, you will have difficulty in your community in the future.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Civility is crucial to all our interactions, from face-to-face to the ever-changing global digital frontier”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Since the age of Socrates, social interaction has been continually scrutinized, leading to a constant change in guidelines and rules for social conduct. As a result, societal parameters do exist surrounding how society defines proper behaviors.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“As economies change, so do communication skills. From these changes, a need arises for new ways to incorporate a healthy social compass into our lives.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Trust is a factor in all communications, and civility reflects back to understanding and respecting our differences.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Many times, it’s a misunderstanding of what is promised or expected that causes acts of incivility.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Acts of incivility against a person defending a faceless machine, beginning the slow decline of social interaction in the industrial age.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“In business, trust is crucial. As a society, we recognize that services may vary, as the same person may not provide the service each time, and therefore, there will be qualitative differences with each service. This variation of service and varying expectations without clear communication can lead to acts of incivility.”
― Cindy Ann Peterson

“Human interaction without clearly stated scope of service can create moments of tension and less positive results.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“People may get mad at the person they purchase the service from if the service does not meet their personal standard.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“So scope it out, and don’t shout it out!”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“The experience economy, also known as theatrical economy, offers 6 new types of charging for time entry fees, per-event fees, initiation fees, access fees and membership fees. Creating new ways for business to grow with the experiences with the transformations created. These are engaging events of multiple dimensions. This is a new area for growth and potential and leads to further research on how this will evolve and affect communications.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital

“Listening with intent to learn holds true for a positive outcome for each economy.”
― Cindy Ann Peterson, The Power of Civility: Top Experts Reveal the Secrets to Social Capital