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“How’s your first week so far?” Isabele asks.
“Well, let me see,” I begin. “Chloe says my penmanship is shit, and I was only thirty minutes early this morning, which apparently means I’m late, but on the bright side, she thinks her non-fat, half-sweet, no-whip soy latte didn’t taste right and then she told me she’s not paying for it. Other than that, work is just fine.”
― Maria Malonzo, Hello, Privet! #1 : Hello/Привет

Liz Weber
“What is the cost of replacing and bringing up to speed one of your managers, supervisors, or front-line employees who left because they were frustrated with your organization’s leadership?”
― Liz Weber, Something Needs to Change Around Here

“Managers stop by to make sure you’re working. Leaders stop by to encourage you in your work.”
― Anthony Davis Sr.

“One of the reasons why CEOs fail is an inability to execute, and this is also one of the reasons why first-line supervisors through executives derail.”
― Richard L. Hughes, Robert C. Ginnett, Gordon J. Curphy