Chris Higley

“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

“The key to investing is not assessing how much an industry is going to affect society, or how much it will grow, but rather determining the competitive advantage of any given company and, above all, the durability of that advantage.4 —Warren Buffett”
― Mohnish Pabrai, The Dhandho Investor: The Low-Risk Value Method to High Returns

“technical debt’ that is not being paid down. It comes from taking shortcuts, which may make sense in the short-term. But like financial debt, the compounding interest costs grow over time. If an organization doesn’t pay down its technical debt, every calorie in the organization can be spent just paying interest, in the form of unplanned work.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“Once you’ve isolated what is teachable, what your customers value, and what they need most often, document your process for delivering this type of product or service.”
― John Warrillow, Built to Sell: Creating a Business That Can Thrive Without You