Chuck

“discover you’ve been in the box. Do keep trying. Don’t deny that you’ve been in the box when you have been. Do apologize; then just keep marching forward, trying to be more helpful to others in the future. Don’t focus on what others are doing wrong. Do focus on what you can do right to help. Don’t worry whether others are helping you. Do worry whether you are helping others.”
― Arbinger Institute, Leadership and Self-Deception: Getting Out of the Box

“Living the material Don’t try to be perfect. Do try to be better. Don’t use the vocabulary—“the box,” and so on—with people who don’t already know it. Do use the principles in your own life. Don’t look for others’ boxes. Do look for your own. Don’t accuse others of being in the box. Do try to stay out of the box yourself. Don’t give up on yourself when you”
― Arbinger Institute, Leadership and Self-Deception: Getting Out of the Box

“ The Paradoxical Commandments

People are illogical, unreasonable, and self-centered.
Love them anyway.

If you do good, people will accuse you of selfish ulterior motives.
Do good anyway.

If you are successful, you will win false friends and true enemies.
Succeed anyway.

The good you do today will be forgotten tomorrow.
Do good anyway.

Honesty and frankness make you vulnerable.
Be honest and frank anyway.

The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds.
Think big anyway.

People favor underdogs but follow only top dogs.
Fight for a few underdogs anyway.

What you spend years building may be destroyed overnight.
Build anyway.

People really need help but may attack you if you do help them.
Help people anyway.

Give the world the best you have and you'll get kicked in the teeth.
Give the world the best you have anyway.”
― Kent M. Keith, The Silent Revolution: Dynamic Leadership in the Student Council

“Which brings us back to your question, Tom. In your prior job, when you were thinking that your old boss was a real jerk, were you trying to help him, or was this judgment of him really a way of just helping yourself?”
― Arbinger Institute, Leadership and Self-Deception: Getting Out of the Box