The technique is simple: when you encounter a problem in your factory, instead of beating the employee who’s responsible, you step back and answer the question “Why?” five times until you get to the deeper issue.
“...there is almost nothing more important we can do for our young than convince them that production is more satisfying than consumption.”
― The Vanishing American Adult: Our Coming-of-Age Crisis—and How to Rebuild a Culture of Self-Reliance
― The Vanishing American Adult: Our Coming-of-Age Crisis—and How to Rebuild a Culture of Self-Reliance
“If you do something and it turns out pretty good, then you should go do something else wonderful, not dwell on it for too long. Just figure out what’s next.”
― Perennial Seller: The Art of Making and Marketing Work that Lasts
― Perennial Seller: The Art of Making and Marketing Work that Lasts
“All this the demon attempted in order to test the virtue of the saint, and to see, whether these temptations would not afford some opening for the perversion of her will.”
― The Mystical City of God: Complete Edition Containing all Four Volumes with Illustrations
― The Mystical City of God: Complete Edition Containing all Four Volumes with Illustrations
“When I notice myself resenting my clients and wanting to quit,” Melissa Dinwiddie said, “I realize I don’t need to quit. I just need to raise my prices. If you’re feeling resentment at all, you’re charging too little.”
― Real Artists Don't Starve: Timeless Strategies for Thriving in the New Creative Age
― Real Artists Don't Starve: Timeless Strategies for Thriving in the New Creative Age
“There are too many famous Steve Jobs anecdotes to count, but several of them revolve around one theme: his unwillingness to leave well enough alone. His products had to be perfect; they had to do what they promised, and then some. And even though deadlines loomed and people would have to work around the clock, he would regularly demand more from his teams than they thought they could provide. The result? The most successful company in the history of the world and products that inspire devotion that is truly unusual for a personal computer or cell phone.”
― Perennial Seller: The Art of Making and Marketing Work that Lasts
― Perennial Seller: The Art of Making and Marketing Work that Lasts
Mark’s 2025 Year in Books
Take a look at Mark’s Year in Books, including some fun facts about their reading.
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