Chumanus K.

“[W]eak human + machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.”16”
― Daniel Kellmereit, The Silent Intelligence - The Internet of Things

“That’s the heart of this entire concept. Clients do not buy ‘things’. They buy the experiences that those ‘things’ are able to deliver. And, when so doing, they measure the benefits against the costs. Which leads us directly to consider: what is a value proposition?”
― Cindy Barnes, Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit

“Sadly, many people spend their entire lives focusing on the wrong questions. They may pursue money, when they really want happiness. They may pursue the respect of people whose favor is really not worthy of being sought. So before you succumb to the temptation to immediately spring to work on the answer, always stop and first ask, “What’s the real question here?” Often the question that seems obvious may not be the question that leads to effective action.”
― Edward B. Burger, The 5 Elements of Effective Thinking