Brian Sigafoos

“I do not recommend using an average of the ratings for each category to produce an overall rating. The only people who could get a Great rating should have to get a Great rating in all categories. People who get a Not OK rating in one category get an overall Not OK rating. This will help you get to a reasonable distribution of the overall rating.”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

“Another great time to solicit feedback is when people are really angry with you. It’s instinctive to avoid people when they are mad, but this is the moment when you’re most likely to hear the unvarnished truth.”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

“A good rule of thumb for guidance is praise in public, criticize in private. Public criticism tends to trigger a defensive reaction and make it much harder for a person to accept they’ve made a mistake and to learn from it. Public praise tends to lend more weight to the praise, and it encourages others to emulate whatever was great.”
― Kim Malone Scott, Radical Candor: How to Get What You Want by Saying What You Mean

“But life is very short and anxious for those who forget the past, neglect the present, and fear the future. When they come to the end of it, the poor wretches realize too late that for all this time they have been preoccupied in doing nothing.”
― Seneca, On the Shortness of Life