Brian Sigafoos

“In Managing at Apple, we often played a video of Steve explaining his approach to giving criticism. He captured something very important: “You need to do that in a way that does not call into question your confidence in their abilities but leaves not too much room for interpretation … and that’s a hard thing to do.” He went on to say, “I don’t mind being wrong. And I’ll admit that I’m wrong a lot. It doesn’t really matter to me too much. What matters to me is that we do the right thing.”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

“But life is very short and anxious for those who forget the past, neglect the present, and fear the future. When they come to the end of it, the poor wretches realize too late that for all this time they have been preoccupied in doing nothing.”
― Seneca, On the Shortness of Life

“In order to build a great team, you need to understand how each person’s job fits into their life goals. You need to get to know each person who reports directly to you, to have real, human relationships—relationships that change as people change. When putting the right people in the right roles on your team, you’ll also have to challenge people even more directly than you did with guidance—and in a way that will impact not just their feelings but also their income, their career growth, and their ability to get what they want out of life. Building a team is hard.”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

“Steve would later say that when a team debated, both the ideas and the people came out more beautiful—results well worth all the friction and noise.5 Your job as a boss is to turn on that “rock tumbler.”
― Kim Malone Scott, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity