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when we try to talk openly and honestly about race, white fragility quickly emerges as we are so often met with silence, defensiveness, argumentation, certitude, and other forms of pushback. These are not natural responses; they are social
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“To justify these contradictory rulings, the court stated that being white was based on the common understanding of the white man. In other words, people already seen as white got to decide who was white.”
― White Fragility: Why It's So Hard for White People to Talk About Racism
― White Fragility: Why It's So Hard for White People to Talk About Racism
“White history is implied in the absence of its acknowledgment; white history is the norm for history. Thus, our need to qualify that we are speaking about black history or women’s history suggests that these contributions lie outside the norm.”
― White Fragility: Why It's So Hard for White People to Talk About Racism
― White Fragility: Why It's So Hard for White People to Talk About Racism
“White supremacy describes the culture we live in, a culture that positions white people and all that is associated with them (whiteness) as ideal. White supremacy is more than the idea that whites are superior to people of color; it is the deeper premise that supports this idea—the definition of whites as the norm or standard for human, and people of color as a deviation from that norm.”
― White Fragility: Why It's So Hard for White People to Talk About Racism
― White Fragility: Why It's So Hard for White People to Talk About Racism
“Ideologies that obscure racism as a system of inequality are perhaps the most powerful racial forces because once we accept our positions within racial hierarchies, these positions seem natural and difficult to question, even when we are disadvantaged by them. In this way, very little external pressure needs to be applied to keep people in their places; once the rationalizations for inequality are internalized, both sides will uphold the relationship.”
― White Fragility: Why It's So Hard for White People to Talk About Racism
― White Fragility: Why It's So Hard for White People to Talk About Racism
“A central tenet of the traditional command-and-control mentality is management by the numbers; this is the basis and means for decision making. The numbers are largely financial and activity-related (what people do), which may or may not be of value to understanding and improving the system. With a proclaimed interest in ‘shareholder value,’ senior managers sit astride a system that they make more unstable and suboptimal through financial interference. Almost without thinking about it, the purpose of the organization becomes ‘make the budget.’ As”
― Freedom from Command and Control: Rethinking Management for Lean Service
― Freedom from Command and Control: Rethinking Management for Lean Service
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