Sarah

“The new theory, of course, always subsumes more effects than the old. But the remarkable thing is that when it is discovered, it also wholly changes our conception of how the world works.”
― Jacob Bronowski, The Origins of Knowledge and Imagination

“Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's guard up. When you say 'I,' it says you're more interested in yourself than the other person, and it makes you take personal responsibility for the words that follow—and the offense they might cause.”
― Chris Voss, Never Split the Difference: Negotiating As If Your Life Depended On It

“[Empathy] is not about being nice or agreeing with the other side. It's about understanding them. Empathy helps us learn the position the enemy is in, why their actions make sense (to them), and what might move them.

As negotiators we use empathy because it works.”
― Chris Voss, Never Split the Difference: Negotiating As If Your Life Depended On It

“We treat ourselves both as objects of language and as speakers of language, both as objects of the symbolism and as symbols in it. And all the difficult paradoxes which go right back to Greek times and reappear in modern mathematics depend essentially on this.”
― Jacob Bronowski, The Origins of Knowledge and Imagination